Parmenter Hall

Baker’s Help Desk

Help Desk & Technology Troubleshooting

If you are experiencing a technology issue, check out the list below of known problems first.

  • Faculty: If you cannot log into the portal because it redirects to the student login, please clear your browser’s cache or open the link in a new incognito window. Feel free to still put in a ticket to notify us.
  • Trouble logging into the portal? Try clearing your browser cache. Instructions for all browsers are found here:
  • If you are having trouble logging into common Baker services (email, Moodle, Portal, applications, Library databases), you can manage and recover your password at

Password Management Video Tutorial

Please fill out the form below and we will be in touch shortly.