Help Desk & Technology Troubleshooting
If you are experiencing a technology issue, check out our IT FAQ site or the list below of known problems first:
- Faculty: If you cannot log into the portal because it redirects to the student login, please clear your browser’s cache or open the link in a new incognito window. Feel free to still put in a ticket to notify us.
- Trouble logging into the portal? Try clearing your browser cache. Instructions for all browsers are found here: refreshyourcache.com
- If you are having trouble logging into common Baker services (email, Moodle, Portal, applications, Library databases), you can manage and recover your password at access.bakerU.edu
To view a list of all pending IT Helpdesk tickets, visit http://www2.bakeru.edu/helpdesk/dashboard.php.
Otherwise, please fill out the form below and we will be in touch shortly.